AI receptionist for hotels and hospitality

Guests call from all over the world and at every hour, and the front desk is often busy with guests in the lobby. nucally answers every call in the caller’s language, handles reservation requests and guest questions, and hands urgent calls to your staff.

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What nucally handles for a hotel

  • Reservation requests and booking enquiries.
  • Guest questions: check-in times, facilities, location, breakfast.
  • Requests from guests in any of 70+ languages.
  • Calls at night, during busy check-in times and when every line is busy.
  • Urgent calls: handed to your staff immediately, with full context.

A typical call

A traveller calls at 2 am local time, in their own language, to ask whether a double room is free next weekend. nucally answers, takes the request and passes the details to your team. A guest with an urgent problem is put through to a member of staff with the details already collected.

Why hotels choose nucally

  • Answers in 70+ languages, around the clock.
  • Built and hosted in Germany and GDPR compliant.
  • Keeps your existing number: we forward your line.
  • Works with the calendars, CRMs and booking tools you already use.
  • From €150 per month, monthly billing, no long-term contract.

Frequently asked questions

Can nucally handle reservations?
nucally handles reservation requests and works with the booking tools you already use. We confirm how it connects to your system during your demo.
Which languages does nucally speak?
nucally answers in 70+ languages.
What does it cost?
From €150 per month, depending on call volume and the size of your business. Billing is monthly with no long-term contract.